Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please share the affected URL with us so we can check?
You can add the URL to the sensitive data section of this ticket.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked the page source, and the featured image on the page is in webp format which is not supported by og:image tag. The supported formats are png, jpeg, and gif. You can read more about this here: https://developers.facebook.com/docs/sharing/webmasters/#images
Also, the image should be of the recommended dimensions to work correctly. The recommended dimensions are 1200px X 630px.
Please set the image of the supported format and dimensions to fix the issue.
Hope this helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
