Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It looks like your website got hit by a Japanese keyword hack. Please consider using a security plugin and scan your website for any protentional virus/malware.
You can learn more about here:
https://www.getastra.com/blog/911/japanese-keyword-hack/
You can perform the possible solution mentioned there and if the issue persist, do let us know so that we can help you further.
I hope that helps. Thank you, and looking forward to your update.
I tried every possible way I could do, I removed the malware codes, installed defender, resubmitted the sitemap, Urls removals on the search console. But no result. Is there anything else I can do?
Hello,
Can you please share the affected URL with us so we can further check it on our end?
We are looking forward to helping you with this one.
Please google “site:mimaindia.com” you will see all the Japanese URLs
Hello
If you have recently submitted your new sitemap then allow google to process those links for your website, Google itself says Crawling can take anywhere from a few days to a few weeks.
For more information regarding site indexing process, Please follow the mentioned link below:
https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl
I would suggest you be patient and monitor your sitemap’s progress, and soon Google will remove old URLs from SERPs.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Yes, submitted the sitemap on 1st July 2021, still no changes yet.
Hello,
Checking the cached version of the currently indexed pages from your website, they are from June which tells us that Google wasn’t still able to crawl your sitemap. Please refer to my video screencast here: https://i.rankmath.com/fhTHu5
Please give it a couple more days for Google to crawl your sitemap and the correct content from your website should show up.
Let us know how that goes. We are looking forward to helping you.
Okay Great!
Thanks a lot, Ill wait for few days then.
Hello,
Sure, Do let us know how that goes so that we can help further if needed.
If you have any further question(s), please let us know. Thank you.
Still the japanese seo is not gone on my website, and now my sitemap is not working
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried flushing your sitemap cache again, purging your site’s cache, and troubleshoot the plugins for potential conflicts by following this guide and the issue persists,
We would like to further investigate this issue. Could you please also provide FTP access?
We are looking forward to helping you with this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
