It appears that your website URL has changed since you connected to Rank Math.

#1108132
  • Resolved Ostin Free
    Rank Math free

    How can I add SSL protocol to the website?
    There is a message in the admin panel saying that the website address has changed (after enabling SSL) and needs to be reconnected.

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  • Hello,

    We apologize for the issue you are facing with your website URL and the SSL protocol. To resolve the message about the website address having changed after enabling SSL, you will need to reconnect your website to Rank Math. Here’s how you can do that:

    Steps to Reconnect Your Website to Rank Math:

    1. Disconnect Your Website:

      • Go to Rank Math SEO → Dashboard → Help in your WordPress admin area.
      • Click on Disconnect Account.
        Disconnect Your Website from Rank Math
    2. Connect Your Website Again:

      • After disconnecting, you will see a prompt to activate your license. Click on the Connect Now button.
        Click Connect Now button
      • Ensure you select the correct Rank Math account associated with your subscription and click OK, Activate Now.
        Activate Rank Math license
    3. Verify Connection:

      • Once connected, check your Websites section in the Rank Math account area to confirm that your website is now listed correctly without any error messages.
        Rank Math connected websites

    Additional Note:

    If you need further assistance or if there are any technical issues on your site, please reply to this ticket with your website URL, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope this helps you resolve the issue!

    Sources:
    How to Get Rid of "No Connected Websites Found" Message » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    To solve the issue with your website not being connected properly to your Rank Math account, let’s start by checking your WordPress settings and making sure that your website URL is correct. Sometimes, a mismatch in the URL or a missing slash can mess up the connection.

    To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.

    If you find any mismatches, please correct them and save the settings.

    After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

    If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings. The filter code you need to add is below:

    
    /**
     * Filter whether we need to check for URL mismatch or not.
     */
    add_filter( 'rank_math/registration/do_url_check', '__return_false' );
    
    

    To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    And that’s it! ​​​​​​​The website should now be able to stay connected without any issues.

    For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/

    We tried the login you provided however it lacks the admin credentials to check the above steps and to install a fress copy of both Rank Math SEO and Rank Math PRO plugins.

    Can you please check on your end and let us know how it goes.

    We really look forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘It appears that your website URL has changed since you connected to Rank Math.’ is closed to new replies.