Issues with x formally twitter - Support

Resolved Invision Community
4 months, 2 weeks ago

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I have been using rank math for some time but recently I have noticed an issue with X formally known as twitter not picking up the schema mark up for it’s social media descriptions, image, and links. I just get a blank nothing else. This happens with old and new links, however, this is the kicker, if I try later after originally trying it works…

No idea what is going on but it is a nightmare to fix and work out.

Any help would be great.

Site in question is https://invision community.co.uk most new content works now but try older content to see what I mean.

Hope to hear from you asap

Craig

Viewing 7 replies - 1 through 7 (of 7 total)

Invision Community
4 months, 2 weeks ago

Rank Math free

This also happens when we remove the page from being cached by lightspeed

Invision Community
4 months, 2 weeks ago

Rank Math free

Now it’s hard for me to provide instances that this happened. It’s because once I enter the address into X and come back later it works. So you will need to goto the site choose older content and debug.

Rakibuzzaman Siam
4 months, 2 weeks ago

Hello,

Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

We checked some of your old pages with the Card Validator, and we can see that X is not able to fetch the metadata:

In this case, please try to clear your website cache, including any server-level cache, and check again.

Let us know how it goes. Looking forward to helping you.

Invision Community
4 months, 2 weeks ago

Rank Math free

We have done some changes to the site… Can you do the same as before choose a bunch of older posts and check to see if they work, not the same as before.

Ike
4 months, 2 weeks ago

Hello,

We can see a strange opengraph description not added by Rank Math that contains WPBakery Visual Composer shortcodes:

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be added by one of your plugins/theme.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Thank you.

Invision Community
4 months, 2 weeks ago

Rank Math free

This has been fixed. It was a work around passes by lightspeed cache to get all meta data to the top of the site.

Adetayo
4 months, 1 week ago

Hello,

We are glad to know that this issue has been resolved. Thank you for letting us know.

This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Issues with x formally twitter’ is closed to new replies.