Hello,
We apologize for the issue you are facing with the Rank Math plugin not saving your configurations. This can sometimes happen due to a few common reasons:
-
Plugin Conflicts: There may be conflicts with other plugins that prevent settings from being saved. You can check for plugin conflicts by following our plugin conflict troubleshooting guide.
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JavaScript-Related Errors: Issues with JavaScript can also cause problems when saving settings. You can diagnose these errors using the JavaScript Console in your browser. For example, if you’re using Chrome, you can follow the steps outlined in this guide on diagnosing JavaScript errors.
If you’ve tried these solutions and are still experiencing issues, we recommend replying to this ticket. A human agent from the Rank Math Support team will be able to assist you further and provide more specific guidance based on your situation.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Hello,
Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
I hope this helps. Looking forward to helping you.
Hello, Thankyou for your reply. I found this. What does this mean?
load-scripts.php?c=1…p-hooks&ver=6.7.1:2 [Deprecation] Listener added for a ‘DOMSubtreeModified’ mutation event. Support for this event type has been removed, and this event will no longer be fired. See https://chromestatus.com/feature/5083947249172480 for more information.
i’m trying to send you a screenshot
Hello,
You can upload screenshots using this tool and add the link here.
Could you please share the affected website URL so we can check as well?
You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
