Hello,
We apologize for the issues you are facing with your sitemap and the indexing attempts. Thank you for raising this concern.
Regarding your question about the Export Rank Math settings feature, it does save all settings, including custom ones. This means you can export your current settings and then import them after reinstalling Rank Math without losing any configurations.
However, please ensure that you have a backup of your website before proceeding with the uninstallation and reinstallation process, just to be safe.
If you continue to experience issues with your sitemap or indexing, we recommend replying to this ticket with your site URL so that a human agent from the Rank Math Support team can assist you further.
Thank you for your understanding, and we hope to resolve this for you soon!
Sources:
How to Configure Sitemaps in Rank Math – Best Settings and Tips
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
To completely uninstall Rank Math, is there anything more that needs to be done beyond a standard uninstallation in WordPress? Meaning, just deactivating and deleting the plugin?
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL with us so that we can check the issue further for you?
The issues you mentioned do not require reinstalling the plugin. Also, the import and export metadata features are only available in the PRO version of the plugin.
But if you still want to completely uninstall the plugin, you can follow the steps mentioned in this guide: https://rankmath.com/kb/uninstall/
Let us know how it goes. Looking forward to helping you.
Hello.
Thanks for the reply.
I put the link in the sensitive data.
If after uninstalling and reinstalling, it won’t be exactly the same, I’m no longer interesting.
Of course, at some point I’ll switch to the pro version, but I have to be sure that everything is functional and useful for me.
Hello,
Please try to whitelist or open access to the following countries: India, Bangladesh, Nigeria, Portugal, and the Philippines, so we can investigate this issue further for you.
Looking forward to helping you.
Thank you.
Hello,
We checked your robots.txt file and we can see the rules are added there properly. In this case, can you please share some exact URLs that you see on your GSC account so that we can check them further for you?
Also, your sitemap is working properly without any issues. In this case, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.
If the issue persists, please share a screenshot with us by using a tool like https://imgur.com/upload so that we can check this as well.
Let us know how it goes. Looking forward to helping you.
Thank you.
