Hello,
We apologize for the issue you are facing with the redirection uploads. It seems like there might be a problem with the CSV file or the import process itself. Here are a few things you can check:
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CSV Format: Ensure that your CSV file is correctly formatted. It should include at least the source and destination columns. If these columns are missing, you might encounter errors during the upload.
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File Size: If your CSV file is too large, it may take longer to process or could cause the upload to hang. Try reducing the size of the file by splitting it into smaller parts.
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Plugin Version: Make sure you are using the latest version of Rank Math. An outdated version may have bugs that could affect the import functionality.
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Server Configuration: Sometimes, server settings can interfere with file uploads. Check your server’s PHP settings, such as max_execution_time and upload_max_filesize, to ensure they are set appropriately.
If you’ve checked all of these and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
How to Set Up Redirections » Rank Math
How to Create & Edit Redirects Using CSV » Rank Math
Ive checked all issues mentioned by Rankbot and Im still not able to get a CSV import to process.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.