Hello, we apologize for the issue you are facing with Rank Math on your WordPress site. It sounds like you might be experiencing a conflict or a configuration issue that is preventing the settings options from loading properly.
If your homepage is set to display a specific page, the Titles & Meta settings for the homepage can only be configured directly through the Rank Math MetaBox available in the Editor. This could be why you’re seeing a blank area where you expect to edit title tags and meta descriptions.
To troubleshoot this issue:
- Check if you are in Advanced Mode: Some options may not be visible if you are in Easy Mode. You can switch to Advanced Mode to access all settings. Here’s a complete list of options available only in Advanced Mode.
- Inspect for Plugin Conflicts: Sometimes, other plugins or themes can cause conflicts. You can use the Health Check plugin to identify any potential conflicts.
- Clear Cache: If you are using a caching plugin, try clearing the cache and see if that resolves the issue.
If these steps do not resolve your issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.