Issues with RankMath and Judge.me

#119221
  • Resolved Miya

    3 years, 11 months ago

    Rank Math free

    Hi,

    I am getting review snippets errors with Google’s structured data testing tool across all product pages, and reviews and ratings for my product are not shown in the SERP.

    I am using the Judge.me plugin for managing my reviews which I think might be causing the issue, because before I used this application, there was no issue.

    After I checked with Judge.me, they said that errors apparently because Rank Math is populating or duplicating the aggregaterating markup.

    Their Review Widget is already providing a JSON-LD aggregaterating, so they asked me to check with Rank Math to include only their.

    Please advise me how to fix this issue. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    3 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked all the URL you gave, and it seems to be working fine. I’ve attached the result in the Sensitive Data section.

    The Structured Data Testing Tool you have provided is being deprecated. For validating structured data for Google Search, Google now recommends using the Rich Results Test for more accurate and actionable feedback.

    https://search.google.com/test/rich-results

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Miya

    3 years, 10 months ago

    Rank Math free

    Hi Reinelle,

    Thanks for your reply.

    The problem has disappeared, even though I didn’t do anything.

    I have a question for you, after I importing review to my WooCommerce shop, and these pages are eligible for rich results, but rich snippets don’t appear in google immediately.

    Is it normal? is it take a while to appear in goole? Thanks.

    Uzair

    3 years, 10 months ago

    Hello,

    If you test the page on Google’s Structured data testing tool, there shouldn’t be any errors:
    https://search.google.com/structured-data/testing-tool/u/0/

    If that is the case, there is nothing to worry about and it is just a waiting game until Google decides to include Schema for your website. Please note that although Rank Math adds proper schema to your website, it is ultimately Google’s decision if they want to include them with your website or not. It depends on a lot of factors, authority and backlinks being just the 2 of them.

    Here’s what Google says:

    “Google does not guarantee that your structured data will show up in search results, even if your page is marked up correctly according to the Structured Data Testing Tool.”

    You can read more about the guidelines on this page:
    https://developers.google.com/search/docs/guides/sd-policies

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Miya

    3 years, 10 months ago

    Rank Math free

    OK, thanks for your clarification.

    Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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