Issues with Integrating TheySaid.io Surveys into RankMath Analytics

#865662
  • Resolved Farhan Taimoor

    1 year, 3 months ago

    Rank Math free

    I’m encountering a problem integrating AI-powered surveys from TheySaid.io with RankMath. Here’s a summary of the issue:

    Issue Details:

    Problem: The data collected from TheySaid.io surveys is not being accurately reflected in the RankMath SEO analysis dashboard. Specifically, the insights from user feedback are not showing up as expected in the SEO metrics or reports.
    Expected Behavior: I expected to see actionable insights and feedback metrics from TheySaid.io integrated into my RankMath SEO analysis, helping me make data-driven decisions to improve my site’s performance.
    Current Behavior: Despite proper setup, the survey data seems to be missing or not properly linked to RankMath’s analytics features. This discrepancy is affecting my ability to use feedback effectively for SEO optimization.
    Steps to Reproduce:

    Set up an integration between TheySaid.io and RankMath as per the documentation provided.
    Conduct a survey using TheySaid.io and collect user feedback.
    Check the RankMath analytics dashboard for any updated insights or metrics based on the survey data.
    Screenshots/Attachments:

    Screenshot of the integration setup
    Screenshot of the RankMath dashboard showing missing data
    Request:

    Could someone assist with troubleshooting this issue? Any guidance on ensuring seamless integration between TheySaid.io and RankMath would be greatly appreciated. I’m keen to resolve this so I can effectively utilize user feedback for SEO improvements.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with integrating TheySaid.io surveys into Rank Math Analytics. Thank you for providing a detailed summary of the problem.

    Unfortunately, we do not have specific information regarding the integration of TheySaid.io with Rank Math Analytics in our current context. We recommend replying to this ticket with your screenshots and any additional details, and a human agent from the Rank Math Support team will assist you further in troubleshooting this issue.

    We appreciate your understanding and look forward to helping you resolve this matter!

    Rakibuzzaman Siam

    1 year, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Unfortunately, we were not able to find any screenshots on this ticket. However, please note that Rank Math directly fetches the data from your Google account. In the free version of the plugin we only fetch the data from Google Search Console, not from Google Analytics.

    In case, you see a huge mismatch between the data on your Google Search Console and Rank Math then please try to follow the steps from this guideline to delete the old Analytics data and start a fresh import: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issues with Integrating TheySaid.io Surveys into RankMath Analytics’ is closed to new replies.