Issues with htaccess and RankMath

#370837
  • Resolved thedude

    2 years, 7 months ago

    Rank Math free

    Hi team,

    Thanks for all the excellent work you’re doing with RankMath. I am currently using the free version, after my paid version expired.

    I am looking to use an automatic watermarking tool, which is linked here

    Unfortunately, it doesn’t seem to work, even though I made the correct changes.

    I also tried editing the .htaccess file using RankMath, and adding the files to root but without success.

    I am wondering if maybe RankMath has other controls over htaccess, which might interfere with this.

    Can you please offer some assistance with this? I included the current htaccess contents in the sensitive data section. Please let me know if other information needs to be added.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    2 years, 7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The Watermark feature is only available using Rank Math PRO:
    https://rankmath.com/kb/watermark-for-social-sharing/

    Could you please try deactivating Rank Math temporarily and check if the issue gets fixed? No worries, all your data/settings are saved in your database. You can also follow the steps here to find the conflicting plugin/theme:
    https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how this goes.

    Thank you.

    thedude

    2 years, 7 months ago

    Rank Math free

    Hello,

    I am not using the watermark feature for social media. I am looking for a solution that allows me to add on-the-fly watermarks to the images uploaded on the website.

    I am wondering if RankMath interferes with the functionality of that plugin.

    P.S. Disabling RankMath does not solve the issue

    Thanks

    Jeremy

    2 years, 7 months ago

    Hello,

    Rank Math won’t interfere with the generation of your website’s .htaccess file. Rank Math will only allow you to modify the .htaccess file.

    If disabling the plugin won’t resolve the issue, then Rank Math isn’t interfering with your .htaccess file anymore.

    There must be some incompatibility between the way you set up your website and the watermark tool you are currently trying to use.

    Looking forward to helping you on this one.

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issues with htaccess and RankMath’ is closed to new replies.