Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the affected URL so we can check as well?
Meanwhile, please ensure that the featured image you’re using has the recommended image size for social sharing image, which is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards.
Here’s a link for more information:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format
Let us know how this goes.
Thank you.
Thanks. Please, check out the social post here http://bit.ly/3DnY2nj
Hello,
I checked the affected post and it seems the og:image tag is currently missing.
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
Please ensure that the image file format you are uploading is only between jpeg, gif, or png as per OpenGraph Standards.
https://developers.facebook.com/docs/sharing/webmasters/#images
You can also set a social image without changing the featured image and that would be used as the og:image. Please refer to this guide for more details: https://rankmath.com/kb/meta-box-social-tab/
Here is the article to help you with this: https://rankmath.com/kb/open-graph-image-not-displaying/
Looking forward to helping you on this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
