Issues purchasing premium verison

#281766
  • Resolved Red Olive
    Rank Math free

    Hello, I tried to sign up for the Business plan but it said could not be completed at this time, please contact for help.

    Account: p**@r***********

Viewing 1 replies (of 1 total)
  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using other credit cards instead.

    Another thing to check is to make sure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.

    If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issues purchasing premium verison’ is closed to new replies.