Issues detected

#1116092
  • Vapehope
    Rank Math free

    on my website rank math panel there is showing “There was an issue scheduling the recurring action required for Analytics; if the problem persists, please contact our support team.”

    Please suggest me what should i do ?

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  • Hello,

    We apologize for the issue you are facing with the Rank Math panel regarding the scheduling of recurring actions for Analytics. This can often be related to issues with WP-Cron not running properly on your site.

    Here are some steps you can take to troubleshoot this issue:

    1. Check Scheduled Actions: Go to your WordPress Dashboard and navigate to Tools → Scheduled Actions → Pending. This will show you if there are any pending actions that need to be executed. You can manually run any pending actions related to Rank Math Analytics.

      You can also access it directly by visiting:
      https://rankmath.com/kb/wordpress-hooks-actions-filters/#rank-math-php-file (Make sure to replaceyourdomain.com` with your actual domain.)

      Run Rank Math Analytics data fetch manually.

    2. Check WP-Cron Settings: Ensure that your wp-config.php file has the following line set:

      define('DISABLE_WP_CRON', false);

      This ensures that WP-Cron is enabled.

    3. Install WP Crontrol Plugin: You can install the WP Crontrol plugin to manage and monitor your cron jobs. After activating it, go to Tools → Cron Events to check for any errors that might be preventing WP-Cron from running successfully.

      Navigate to Cron Events

    4. Test Connections: Check if there are any connection issues with Google Analytics by going to Rank Math SEO → General Settings → Analytics and clicking on Test Connections. A green signal indicates a valid connection, while a red signal indicates an issue.

      Test connections

    If these steps do not resolve the issue, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It looks like the CRON feature on your website is not working as intended.

    Please follow this guide to see if there’s any issue with your website’s cron:
    https://rankmath.com/kb/analytics-issues/#num-1-3-check-cron-issues

    Alternatively, you can get in touch with your web host to confirm the issue.

    If the issue persists, please do let us know, and we’ll debug the issue further for you.

    Looking forward to helping you.

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