issue with wp block rank math faq block

#299622
  • Resolved Irene RF
    Rank Math free

    Hi

    The block doesn’t read the font styles

    https://ibb.co/wc4tBQG

    My pages are cached so the issue is not visible by now, I see this in the preview when I am logged in.

    Thanks
    Irene

Viewing 4 replies - 1 through 4 (of 4 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us.

    I’m not sure whether I fully understand the issue that you’re facing.

    Could you please record and share a screencast of the issue using a tool like loom as it will help us understand the insights of the issue?

    Looking forward to helping you.

    Thank you.

    Hello,

    The blocks on your pages seem to be working just fine.

    Can you please confirm if this issue is only happening on the preview?

    If so, please conduct a plugin/theme troubleshooting as there might be some plugin/theme that is conflicting with Rank Math. To determine that, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    Irene RF
    Rank Math free

    Thanks for your help.

    The Metaslider plugin is conflicting with RankMath.
    I am not going to use it in this subsite.

    In the subsite I am using Metaslider I am not using RankMath FAQ Bloks.

    So I am ok for now. Thanks

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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