Issue with the activation (Fatal error)

#38940
  • Resolved Alessio Realini

    4 years, 7 months ago

    Rank Math free

    Hello, I would like to switch from Yoast SEO to RankMath but, unfortunately, it seems I can’t activate the plugin. The installation works fine but the wizard doesn’t appear and as soon as I click to the “Setup Wizard”, a page opens up with the following alerts:

    Warning: include_once(/web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Hookup.php): failed to open stream: No such file or directory in /web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/helper-functions.php on line 44

    Warning: include_once(): Failed opening ‘/web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Hookup.php’ for inclusion (include_path=’.:/php7.3/lib/php’) in /web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/helper-functions.php on line 44

    Fatal error: Uncaught Error: Class ‘CMB2_Hookup’ not found in /web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/includes/admin/class-registration.php:204 Stack trace: #0 /web/htdocs/www.hesitantexplorers.com/home/wp-includes/class-wp-hook.php(288): RankMath\Admin\Registration->render_page(”) #1 /web/htdocs/www.hesitantexplorers.com/home/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /web/htdocs/www.hesitantexplorers.com/home/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /web/htdocs/www.hesitantexplorers.com/home/wp-admin/admin.php(170): do_action(‘admin_init’) #4 {main} thrown in /web/htdocs/www.hesitantexplorers.com/home/wp-content/plugins/seo-by-rank-math/includes/admin/class-registration.php on line 204

    I tried several time to deactivate, uninstall and re-install the plugin but nothing changes.
    Thanks a lot,
    Alessio

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just released a new update with a fix for this. Please update to the latest version and let us know if this is still reported.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Alessio Realini

    4 years, 7 months ago

    Rank Math free

    I downloaded the plugin and re-installed it, it works! Thanks again for your support.
    Best,
    Alessio

    Todd

    4 years, 7 months ago

    Rank Math free

    Hi Alessio,

    We are so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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