Issue with Structured Data Affecting Google SERP Titles

#964491
  • Resolved ExtensiveVlog

    1 month ago

    Rank Math free

    I am experiencing an issue with Rank Math on my website, edustuff.com.ng. Google Search Console flagged a problem related to “Missing field ‘hasMerchantReturnPolicy’ (in ‘offers’)” for Merchant listings. This has also caused some of my posts’ titles on Google SERP to be incorrectly rewritten, which is affecting my site’s performance.

    Since my website doesn’t sell products, I believe this structured data is mistakenly added by Rank Math. Could you please assist me in resolving this issue and ensure the correct structured data is being applied?

    e.g check screenshot: https://imgur.com/a/xDcAjtp
    that (10 gallon on sale hamster tank) is not my real blog title

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing with the structured data on your website. It seems that the hasMerchantReturnPolicy error is related to the Merchant listings schema, which may not be applicable to your site if you do not sell products.

    To resolve this issue, you can take the following steps:

    1. Check Your Schema Settings: Navigate to the affected posts and check the schema settings in Rank Math. Ensure that the correct schema type is selected for your content. If your posts are not related to products or merchant listings, you may want to change the schema type to something more appropriate, such as Article or BlogPosting.

    2. Remove Unnecessary Schema: If you find that Merchant schema is being applied incorrectly, you can remove it from those posts. This can be done by editing the Rank Math settings for each post and selecting a different schema type.

    3. Validate Your Structured Data: After making changes, use Google’s Rich Results Testing Tool to validate your structured data and ensure there are no remaining errors.

    4. Monitor Google Search Console: Keep an eye on Google Search Console after making these adjustments to see if the errors persist and if your titles are displayed correctly in the SERPs.

    If you continue to experience issues or need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide more personalized help.

    Thank you for raising this concern!

    Sources:
    Why Are My Rich Snippets Not Showing Up in Google Search? » Rank Math
    Why Are My Rich Snippets Not Showing Up in Google Search? » Rank Math

    Jeremy

    1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We checked your website in the Rich Result Test but we couldn’t find any schema issues regarding product or merchant listings. See this screenshot:

    Rank Math support

    As for the incorrect title and description on the SERP, we can confirm Rank Math is adding the correct metas as you can see here:

    Rank Math support

    In this case, Google must have been still indexing an older version of this page as we can’t locate any keyword about “10 gallons”.

    Simply allow Google some time to recrawl your website and update the SERP information.

    You can also clear your website’s caches to ensure Google is reading the much more updated meta information in your category pages.

    Looking forward to helping you.

    ExtensiveVlog

    1 month ago

    Rank Math free

    YOu replied late, I have corrected it.. waiting for Google to recrawl and correct it on SERP

    Ike

    1 month ago

    Hello,

    That’s alright. You can let us know how that goes.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 days, 18 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Issue with Structured Data Affecting Google SERP Titles’ is closed to new replies.