Hello,
We apologize for the issue you are facing with the "Couldn’t fetch" error in Google Search Console. This error can occur for a few reasons, and we recommend following these troubleshooting steps to resolve it:
1. Rename the Sitemap File
Try changing the name of your sitemap file. In Google Search Console, navigate to Indexing → Sitemaps, paste your sitemap URL (`https://rankmath.com/kb/couldnt-fetch-error-google-search-console/) in the Add a new sitemap field, and click SUBMIT.
2. Fix Sitemap Issues
- Validate Your Sitemap: Use the Validate XML Sitemap tool to check if your sitemap is correctly configured. If there are no issues detected, you should see a success message.
- Ensure the Sitemap is Located in the Root Folder: Make sure your sitemap is located at `https://rankmath.com/kb/couldnt-fetch-error-google-search-console/ with only one forward slash between your domain name and sitemap path.
- Ensure Your Posts Are Set to Index: Check that your posts are set to index by going to Rank Math SEO → Titles & Meta and enabling the Index checkbox in the Robots Meta settings.
- Flush the Cache: Increase the value of the Links Per Sitemap by one in Rank Math SEO → Sitemap Settings, then save changes. After that, go to Settings → Permalinks and click Save Changes to flush permalinks.
- Exclude the Sitemap From Caching: Ensure that your sitemap is not being cached. You can refer to this knowledgebase article on ensuring that your sitemaps are excluded from caching.
3. Add the Correct Version of Your Sitemap to Google Search Console
Make sure you have added the correct variation of your site URL in Google Search Console. You can check this in your WordPress dashboard under Settings → General.
If you have followed all these steps and are still encountering the "Couldn’t fetch" error, it may be that Google has not yet fetched your sitemap. In this case, you may need to wait for Google to do so.
We hope these steps help you resolve the issue. If you continue to experience problems or have any other questions, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Sources:
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your sitemap and looks like the sub-sitemaps are redirecting to your homepage. In this case, please try to follow the steps below and see if that works for you:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.
However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Thank you.
Still the same issue please help me rankmath
Hello,
We can see that the sub-sitemaps are no longer redirecting but working correctly.
It seems that you’re currently using the Rank Math PRO plugin, but the account you used to open this ticket is a Free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
We look forward to hearing back from you.
Thanks.
Yes I’ve been using rankmanth pro gpl plugin for reaserch and better lookout
Can you please provide me with the sitemap issue solution as early as possible
Hello,
Kindly refer to this article on why you should avoid nulled, GPL, and cracked versions of Rank Math PRO: https://rankmath.com/kb/rank-math-pro-nulled/
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
