Issue with Search Traffic data in Rank Math Analytics

#992546
  • Resolved The tidy Home

    6 months, 4 weeks ago

    Rank Math free

    Hello Rank Math Support Team,

    I’m reaching out because I’m experiencing an issue with Search Traffic data not displaying in Rank Math Analytics on my WordPress blog. I’ve checked all the settings and details that could affect the data display, but nothing seems to work.

    Steps I’ve taken:

    – Enabled Search Console feature in Rank Math
    – Connected Google Search Console account with Rank Math
    – Verified Rank Math and Google Search Console settings
    – Checked for sufficient data in Google Search Console
    – Verified internet connection

    Despite these steps, Search Traffic data remains unavailable in Rank Math Analytics. I would appreciate your assistance in resolving this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    6 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with the Search Traffic data not displaying in Rank Math Analytics. Thank you for detailing the steps you’ve already taken; it helps us understand your situation better.

    Here are a few additional steps you can try to resolve the issue:

    1. Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab. If your website is not listed, you will need to reconnect it.
      Open the Websites tab
      Connected Websites with Rank Math

    2. Refresh Tokens: If the Analytics data still appears as zero, it might be due to expired authorization tokens from Google. To refresh these tokens, you can delete the Rank Math app from your Google Account permissions and then reconnect it:

      • Open the Google Account permissions from here and remove access to Rank Math SEO.
        Remove Access to Rank Math SEO

    3. Import New Data Manually: If there are no errors and cron jobs are running correctly, you can manually import new data by navigating to the Analytics section under Rank Math SEO → General Settings. Make sure that both Search Console and Analytics modules are connected properly, then click on Delete Data followed by Update Data manually.
      Delete and Update data in Analytics

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific help.

    Thank you for your patience, and we look forward to resolving this for you!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    The tidy Home

    6 months, 4 weeks ago

    Rank Math free

    Blog details:

    – Blog URL: https://www.thetidyhome.net/
    – WordPress version: 6.7.2
    – Rank Math version: 1.0.240

    Thank you for your help.

    Reinelle

    6 months, 3 weeks ago

    Hello,

    Could you please share an image from your Analytics dashboard and your organic traffic data from Google Search Console for the last 30 or 15 days so we can compare it with the data coming through in the Analytics module?

    You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    Rakibuzzaman Siam

    6 months, 3 weeks ago

    Hello,

    Please note that Rank Math only fetches the Search Traffic data in the PRO version of the plugin and when your website is properly connected with your Rank Math PRO account.

    We are informing you of this because the account you used to open this ticket is free.

    In this case, please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account.

    Looking forward to helping you.

    Thank you.

    The tidy Home

    6 months, 3 weeks ago

    Rank Math free

    https://imgur.com/2JbrJPQ

    Rakibuzzaman Siam

    6 months, 3 weeks ago

    Hello,

    It looks like you’ve shared the screenshot of your Rank Math Analytics dashboard. Please note that the Search Traffic data in this dashboard is fetched from your Google Analytics account.

    You can follow the steps mentioned in this guideline to see if that works for you: https://rankmath.com/kb/zero-search-traffic-error/

    If the issue persists, please share your Rank Math Business account email address so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    5 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Issue with Search Traffic data in Rank Math Analytics’ is closed to new replies.