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Dear Rank Math Support Team,
I am experiencing an issue with the Rank Math SEO plugin on my WordPress website. I am using the Kadence Pro theme and Kadence Pro blocks, and after adding custom titles and meta descriptions in the Rank Math editor, the changes are not saved. When I reload the page, the previous title and meta description reappear.
I have tried clearing the browser and site cache, but the problem persists.
Could you please assist me in resolving this issue? Let me know if you need additional details or access to my site for troubleshooting.
Thank you, [wasib] a***************@g******** [https://dezerpremiumapk.com/]
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Hello,
We apologize for the issue you are facing with saving the title and meta description in Rank Math. This can often be caused by a few common factors. Here are some steps you can take to troubleshoot the problem:
1. Check for Plugin Conflicts
There may be conflicts with other plugins that could prevent Rank Math from saving your metadata. You can follow our guide on checking for plugin conflicts to identify any issues.
2. Inspect JavaScript Errors
JavaScript-related errors can also cause this issue. You can check for these errors by opening the Developer Tools Console in Chrome:
- Navigate to More Tools → Developer Tools.
- Click on the Console tab.
If you see any errors, please note them down as they can help diagnose the issue further.
3. Firewall Settings
If you are using a firewall, it might be blocking access to certain Rank Math files. Ensure that Rank Math is whitelisted in your firewall settings. You can refer to our guide on how to whitelist Rank Math files in your firewall.
4. Clear Cache Again
Since you’ve already cleared your browser and site cache, ensure that any caching plugins or server-side caching (like Varnish) are also cleared.
If after trying these steps the issue persists, please reply to this ticket with any error messages you find in the console or additional details about your setup. A human agent from our support team will take over and assist you further.
Thank you for bringing this to our attention, and we look forward to helping you resolve this issue!
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank MathHello,
Thank you for your query and we are so sorry about the trouble this must have caused.
If you visit the path below, you should see on live that Wordfence is currently blocking our API route that handles the updation of the meta:
https://dezerpremiumapk.com/wp-json/rankmath/v1/updateMetaSee the screenshot below:
In this case, please contact the support folks from Wordfence to get this sorted out, or you may follow this guide.
Let us know how that goes. Looking forward to helping you.
The ticket ‘Issue with Saving Title and Meta Description in Rank Math’ is closed to new replies.