Hello,
We apologize for the issue you are facing with your affiliate account regarding the rejected earnings from user registrations. Thank you for bringing this to our attention.
Unfortunately, we do not have specific information regarding affiliate account issues in the provided context. We recommend that you reply to your ticket with any additional details or concerns, and a human agent from the Rank Math Support team will take over and assist you further with this matter.
Thank you for your understanding, and we appreciate your patience as we work to resolve this issue for you.
Hello,
Thank you for contacting support.
When the referral is rejected, it’s because our team discovered that those signups were done via unsupported methods or broke our affiliate terms and conditions.
That decision is final, and it cannot be overturned.
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel,
Thank you for your response. I have a few more questions as the previous reply felt quite general.
I understand that the decision is final and cannot be changed. However, I would appreciate it if you could share the specific reasons behind this decision. As an affiliate, it’s important for me to understand what went wrong so I can address any issues on my end.
I find it hard to accept that all free signups were generated through unsupported methods, as I have always strived to comply with the affiliate terms and conditions.
Having a clear understanding of the situation will help me promote your tool more effectively moving forward.
Thank you for your time and assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
