Issue with RankMath Pro: Changes Not Saving & SEO Score Not Updating

#1063485
  • Resolved Doctoc Services
    Rank Math free

    I’m currently facing some issues while editing our website pages internally, specifically with keyword optimization and interlinking (both inbound and outbound) using RankMath Pro. Although it shows “Page Updated,” once I reload the page, it displays a message saying “Page may not be saved.” Additionally, the interlinking doesn’t seem to have any impact on the SEO score.
    Note: I’ve already cleared the cache, logged out, and even uninstalled all SEO-related browser extensions, but the issue still persists.
    I’d really appreciate your help, as this is preventing me from properly optimizing our pages.

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  • Hello,

    We apologize for the issue you are facing with Rank Math Pro regarding changes not saving and the SEO score not updating. Here are a few steps you can take to troubleshoot this problem:

    1. Check for JavaScript Errors: Open your browser’s console (usually by pressing F12) and check for any JavaScript errors that may be preventing Rank Math from saving your changes. If you find any errors, they could be caused by conflicts with other plugins or themes.
      Google Chrome JavaScript console errors

    2. Firewall Settings: If you are using a firewall, it might be blocking access to Rank Math files. Ensure that the following URLs are whitelisted in your firewall settings:

      • /wp-json/rankmath/v1/updateMeta
      • /wp-json/rankmath/v1/updateSchemas
      • /wp-json/rankmath/v1/updateRedirection
      • /wp-json/rankmath/v1/getFeaturedImageId
      • /wp-json/rankmath/v1/getHead
    3. Update Rank Math: Ensure that you are using the latest version of Rank Math. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, please update the plugin.
      Check Rank Math version from Version Control

    4. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. Try deactivating all other plugins except Rank Math to see if the issue persists. If it resolves the issue, reactivate the plugins one by one to identify the conflicting plugin.

    5. Browser Cache: Since you’ve already cleared your cache, ensure that you’re also checking in an incognito window or a different browser to rule out any caching issues.

    If after trying these steps the issue still persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with RankMath Pro: Changes Not Saving & SEO Score Not Updating’ is closed to new replies.