Issue with Rank Math – Unable to Restore Connection

#995271
  • Resolved Samir Afifi
    Rank Math free

    Dear Rank Math Support Team,

    I am experiencing an issue with connecting my Rank Math SEO plugin to my website breisgau-elektrotechnik.de.

    I keep receiving the following error message:

    “It seems that your website URL has changed since you connected it with Rank Math. Click here to restore the connection.”
    I have already tried the following troubleshooting steps:
    ✅ Attempted to restore the connection via the provided link
    ✅ Verified and corrected the WordPress Address (URL) and Site Address (URL) in the General Settings
    ✅ Reconnected my Rank Math account
    ✅ Cleared cache (LiteSpeed Cache)
    ✅ Updated and even reinstalled Rank Math

    Despite all these attempts, the issue persists.
    Could you please assist me in resolving this? Is there a way to manually reset the plugin or re-authenticate my website?

    I would appreciate your prompt response.

    Best regards,
    Wasiem Afifi

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with connecting your Rank Math SEO plugin to your website. It sounds like you’ve already taken several important troubleshooting steps, which is great.

    To address the error message stating that your website URL has changed, please ensure that both the WordPress Address (URL) and Site Address (URL) are indeed the same. You can verify this by navigating to WordPress Dashboard → Settings → General. Here’s a visual reference:

    Check the site URL

    If both URLs match and you are still encountering the issue, we recommend trying the following additional steps:

    1. Disconnect and Reconnect: Disconnect your Rank Math account and then reconnect it again. You can follow the steps outlined in our guide on disconnecting and reconnecting your website.
    2. Clear Cache: Since you mentioned using LiteSpeed Cache, ensure that you clear both your browser cache and any server-side cache as well.
    3. Add a Filter: If the warning still appears, you can add the following filter to your website to bypass the URL check:
      /**
      * Filter whether we need to check for URL mismatch or not.
      */
      add_filter( 'rank_math/registration/do_url_check', '__return_false' );

      This can help maintain the connection without issues.

    If you continue to experience problems after trying these steps, please reply to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further.

    Thank you for your patience, and we look forward to resolving this for you soon!

    Sources:
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math

    Hello,

    Let us know how this goes after following the steps we shared above.

    Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with Rank Math – Unable to Restore Connection’ is closed to new replies.