Hello,
We apologize for the issue you are facing with the Rank Math plugin affecting the loading of videos and images on your site. This could potentially be due to a conflict between Rank Math and another plugin or your theme.
To troubleshoot this issue, we recommend following these steps:
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Check for Plugin Conflicts: You can use the Troubleshooting Mode to identify if another plugin is causing the conflict. Here’s how:
- Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
- Enable one plugin at a time and check if the issue persists. If activating a specific plugin causes the problem, that plugin may be conflicting with Rank Math.

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Theme Conflict: If the issue persists even when only Rank Math is active, try switching to a default WordPress theme (like Twenty Twenty-One) to see if the problem continues. If it resolves, then your theme may be causing the conflict.
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Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often include bug fixes and improvements that could resolve such issues.
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Report the Issue: If you identify a specific plugin or theme causing the conflict, please let us know, and we will do our best to assist you further or reach out to the developers of that plugin/theme.
If you need more detailed guidance on checking for conflicts, you can refer to our article on Confirming a Theme/Plugin Conflict With Rank Math.
Thank you for raising this concern, and we hope this helps you resolve the issue!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you so much, team, for your prompt support. I’m working on it and hope to resolve the issue soon
Hello,
Sure, let us know how this goes.
Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.