Issue with product_type redirect

#55693
  • Resolved Diane Ferreira
    Rank Math free

    I am getting about 14 Google Search Console errors all of a sudden that are redirect errors stemming from links such as this one page/2/?taxonomy=product_type&term=variable

    I do not have Woo Commerce and I have no products on my site so I am not sure where this error is coming from all of a sudden but apparently they are trying to redirect to another page?

    How can I stop this so I can fix this issue on Search Console?

    • This topic was modified 3 years, 11 months ago by Diane Ferreira. Reason: To add log in details and answer question
Viewing 10 replies - 1 through 10 (of 10 total)
  • Others have this /page/12/?taxonomy=product_type&term=simple

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Did you use WooCommerce in the past? If you did, could you save again your permalinks and check if Google Search Console validates the changes and fixes it?

    If you have never used WooCommerce, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    When I was trying to log in, I was blocked by WordFence for some reason. Could you temporarily disable it so I can log in and try to find the solution to your issue?

    Looking forward to help you.

    Good to know it works LOL I deactivated it for you

    Hello,

    Thank you for contacting Rank Math.

    Apologies for the late reply.
    As you can see in the screenshot I have attached in the sensitive section, the credentials you gave don’t seem to work for me Would you please check so we can look into your issue further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Sorry I had the username incorrect. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I don’t see the issues in the 404 Monitor anymore. Did you cleared them? Is then your issue solved?

    Looking forward to help you.

    It was not a 404 issue, it was an issue with pages like this showing in Google Search Console that are somehow related to Woo Commerce when I don’t have Woo Commerce
    /page/12/?taxonomy=product_type&term=simple

    Search console has them flagged as errors on my account all of a sudden

    Hello,

    Thank you for contacting Rank Math today.

    To help us understand your issue better, please share a screenshot of the error and where it is occurring on your console so we can investigate this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Issue with product_type redirect’ is closed to new replies.