Issue with Link Preview in Google Docs – Missing Image

Hello,

We apologize for the issue you are facing with the link preview in Google Docs. It sounds like you’ve already done some thorough checks regarding the Open Graph information on your site.

Since the image is not displaying in Google Docs but works on other platforms, it could be related to how Google Docs processes Open Graph tags. Here are a few things you might want to check:

1. Image Dimensions & Format: Ensure that the image you are using meets the recommended dimensions of 1200px X 630px and is in a supported format (JPEG, PNG, GIF, or WebP). If the image dimensions are too small or too large, it may not display correctly.

2. Accessibility of the Image: Make sure that the image URL is publicly accessible and does not return any errors (like 403 Forbidden). You can use a URL checker to verify this.

3. Caching Issues: Sometimes, caching plugins can interfere with how Open Graph tags are read. If you are using any caching mechanisms, try clearing your cache and testing again.

4. Check for Conflicts: Ensure there are no conflicts with other plugins or themes that might be affecting how Open Graph tags are rendered. You can follow our troubleshooting guide for more details.

If you’ve checked all these aspects and the issue persists, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further.

Thank you for bringing this concern to our attention!

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math

Hello,

Since Rank Math already adds the necessary opengraph tag and works on social apps, then the issue is within Google Docs itself.

You may refer to the Google forum as well regarding this issue:
https://support.google.com/docs/thread/222794032/link-previews-in-google-docs-ignore-the-specified-og-image-preview-image?hl=en

Looking forward to helping you.