Issue with Google Trends Tool – API Not Loading in Post Editor - Support

Resolved Pauline Girondin
3 months, 2 weeks ago

Rank Math free

I’m currently using Rank Math Pro on my WordPress website and I’m experiencing an issue with the Google Trends tool in the post editor.

When I try to open the tool, the interface displays a persistent “loading” message and nothing is loaded. Upon inspecting the browser console, I found the following error:
GET https://rankmathapi.com/trends/v1/?keyword%5B%5D=wordpress&date_start=2025-04-19&date_end=2025-05-19&country= net::ERR_NAME_NOT_RESOLVED

It seems that the domain rankmathapi.com is not resolving, which is preventing the Google Trends integration from functioning.

Could you please check if there is an issue with your API server or let me know if there’s anything I can do on my end to resolve this?

Thanks in advance for your help.

Best regards,
Emmanuel HERAULT.

Viewing 5 replies - 1 through 5 (of 5 total)

RankBot
3 months, 2 weeks ago
Hello,

We apologize for the issue you are facing with the Google Trends tool in the Rank Math Pro plugin. It seems that the error you encountered indicates a problem with resolving the API endpoint, which could be due to various reasons such as DNS issues or server-side problems.

Here are a few steps you can take to troubleshoot this issue:
1. Check Your Internet Connection: Ensure that your internet connection is stable and that there are no network issues on your end.
2. Clear Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or using a different browser to see if the problem persists.
3. Disable Firewall or Security Plugins: If you have any firewall or security plugins active, they might be blocking the API requests. Temporarily disable them to check if that resolves the issue.
4. Check DNS Settings: If you have custom DNS settings, ensure they are correctly configured. You might want to try switching to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4) to see if it helps.
5. Inspect Console for Other Errors: Besides the loading error, check if there are any other errors in the console that might provide more context about the issue.
If none of these steps resolve the issue, please reply to this ticket with your website URL so that our support team can investigate further. We appreciate your patience and understanding as we work to resolve this matter.

Thank you for bringing this to our attention!

Sources:
Can We Use Rank Math as a Keyword Research Tool? » Rank Math
Pauline Girondin
3 months, 1 week ago

Rank Math free

Hello,
Have you been able to look into the issue since my last reply?

Jeremy
3 months ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

The Google Trends Tool is a PRO feature and it seems that you created this ticket under a Free Rank Math account.

Can you please search and forward a receipt from FastSpring.com so we can locate the PRO account and verify it first?

Looking forward to helping you.

Pauline Girondin
3 months ago

Rank Math free

Hello,

Thank you for your reply.

I didn’t realize that The Google Trends Tool was a Pro feature.

We don’t currently have an active subscription on this account. We have previous subscriptions (2021 and 2022, see attached invoices) but under a different account.

I assume these previous subscriptions are no longer valid and that we would need to subscribe again to benefit from this feature?

Reinelle
2 months, 4 weeks ago

Hello,

Yes, the Google Trends tool works only with Rank Math PRO’s latest version, so you may need to subscribe again to use this feature.

If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Issue with Google Trends Tool – API Not Loading in Post Editor’ is closed to new replies.