Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share a few screenshots of how this looks on your end via the sensitive data section so that we can check this further?
Looking forward to helping you. Thank you.
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Here it is https://prnt.sc/qgvogb FAQ is missing completely as a block after installing rankmath.
I have provided access data in another ticket i opened. you can use them.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi There,
Thanks for getting back to me and for the credentials.
Unfortunately, I’m not able to login with the provided credentials.
Kindly check them out and let me know how it goes.
Hi Christos,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Seems like your Structured data plugin is causing an issue with Rank Math.
You might want to disable the Rich Snippets module of Rank Math at WordPress Dashboard > Rank Math > Dashboard.
It should work after that but you will no longer be able to use the Rank Math’s built-in Rich Snippets.
We have plans for introducing it in the near future. For the meantime, you can use this tool by @SaijoGeorge (Twitter) to add it:
https://saijogeorge.com/json-ld-schema-generator/faq/?utm_campaign=Rank+Math
You can add the code anywhere on your page, as an HTML block, where you want the FAQs to display.
With that said, we are working on adding it. You can follow the progress on this page:
https://rankmath.com/roadmap/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
