Hello,
Thank you for contacting support.
This account doesn’t have any active PRO subscription so you cannot download the PRO plugin from your account.
If you purchased using another email address please let us know which one so we can check.
Looking forward to hearing back from you.
I believe the PRO subscription might be linked to a different email address. The email associated with my purchase is s********@a***********. Could you please check and let me know if the PRO version is available for download under that account?
Hello,
That account had a PRO subscription but that is no longer active and it hasn’t been active since January this year.
Thank you.
Hi,
Just to confirm, once I purchase the subscription for this year, will I be able to download the ZIP file immediately?
Hello,
A new subscription will allow you to download the Rank Math PRO plugin again.
You can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
If you still have any questions, just reply; we will be more than happy to clarify any doubts.
Thank you.
