Issue with Detecting Internal Links in Content Blocks

#823602
  • Resolved Beau Campbell

    1 year, 5 months ago

    Rank Math free

    Hello Rank Math team,

    I am the owner of Wasabi theme and we have a customer who is encountering an issue with detecting internal and external links in their content. The links they insert within the Wasabi table of contents block are not recognised by Rank Math. However, when they move the content outside the block, Rank Math detects the links correctly.

    Our customer has tried updating all plugins, disabling other plugins to check for conflicts, and using third-party plugins for the table of contents, but the issue persists.

    Could you help us understand why this is happening and if there is a solution to make Rank Math detect the links within the Wasabi table of contents block?

    Thank you for your attention and help.

    Best regards,

    Beau

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    I apologize for the issue your customer is facing with detecting internal and external links within the Wasabi table of contents block using Rank Math.

    Based on the information provided, Rank Math detects the Table of Contents based on specific plugins. Since the Wasabi theme’s table of contents block is not among the supported plugins listed by Rank Math, this could be why the links are not recognized within the block.

    To resolve this issue, I recommend considering using one of the supported plugins mentioned in our documentation, such as Rank Math’s own Table of Contents block or other compatible plugins listed.

    If the issue persists or if you have further questions, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you promptly.

    Thank you for reaching out.

    Best regards.

    Sources:
    Why Isn’t Rank Math Detecting the Table of Contents? » Rank Math
    How to Add Rank Math’s Table of Contents Block » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with Detecting Internal Links in Content Blocks’ is closed to new replies.