I am experiencing an issue with the Rank Math SEO plugin. Despite enabling the breadcrumbs feature and configuring it as per guidelines, the corresponding structured data (BreadcrumbList) is not being generated on my website.
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
This happens if you are sharing codes or scripts in your message as our system blocks them automatically. If you want to share the code, you can use this tool and add the link here so we can check:
https://pastebin.com
Regarding the breadcrumbs schema, please share the affected website URL to investigate it.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
By the way, the Schema in Use is WooCommerce Product, but I cannot see any product Schema code in source, could you please also have look at this?
Many Thanks!
Hello,
It seems like all of your products are returning a 404 error. However, after checking your website, we can see Rank Math is not generating any schema on your website.
Could you please confirm if the Schema module is enabled on Rank Math > Dashboard? If so, this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi,
Thnkas for your support
I have solved this issue by disabling another schema plugin.
Since our plugin was business plan by previous SEO company, we purchased another pro plan and switched to our own subscription, I am currenly having issue on refreshing content AI credit, every time I click on the refresh button, I receive a error message :Invalid API key. Please check your API key or reconnect the site and try again.
Could you please advise a way to get this resolved?
Thanks
Best Regards!
Hello,
There has been an issue with the API key and our developers have identified the issue in our API. Once a fix is applied, we will let you know here.
We appreciate your time and patience in the meantime.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
