Issue with Avada

Hello,

We apologize for the issue you are facing with the Avada Theme and Rank Math. Thank you for providing detailed information about the conflict you are experiencing with the Live Page Builder.

To troubleshoot this issue, we recommend confirming if there is indeed a plugin conflict. You can do this by using the Troubleshooting Mode in Rank Math. Here’s how:

1. Navigate to the Troubleshooting Mode in the top bar of Rank Math.
2. Hover over the plugins section and enable one plugin at a time to see if the issue persists.
3. If the problem occurs after activating a specific plugin, that plugin may be conflicting with Rank Math.

If you find that the issue persists even when only the default WordPress theme and Rank Math are active, please reply to this ticket, and a human agent from our support team will assist you further.

In the meantime, you can also check out our guide on confirming a theme/plugin conflict for more detailed steps.

Thank you for your patience, and we look forward to resolving this issue for you!

Sources:
Confirming a Theme/Plugin Conflict With Rank Math

Hello,

Thank you for contacting Rank Math support, and we are sorry for any inconvenience that might have been caused due to that.

To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

We were not able to replicate this issue in the staging site you shared. We were able to successfully save changes in the Live Builder even with Rank Math activated.

However, kindly reach out to your web hosting provider to set the following values:

Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

After that, attempt saving again.

Looking forward to helping you with this one.