Issue with 404 Monitor Not Tracking Data

#805380
  • Resolved Outsourcesem
    Rank Math free

    Dear RankMath Support Team,

    We have enabled the 404 monitor feature in RankMath, but we are not receiving any tracked data. However, upon manual inspection, we are encountering some 404 errors on our website. This indicates that there are 404 errors present, but they are not being tracked by the 404 monitor.

    Could you please provide your assistance on why the 404 monitor is not tracking data from the website?

    Thank you

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    If the issue persists, then your theme may be using a template for 404 pages. Please update this Rank Math file via FTP or CPanel’s file manager – wp-content/plugins/seo-by-rank-math/includes/modules/404-monitor/class-monitor.php

    Then on line 53, change this:
    $this->action( $this->get_hook(), 'capture_404' );

    To this:
    $this->action('template_redirect', 'capture_404' );

    Once done, check again the 404 Monitor and see if it’s already logging them.

    Please note that you may need to modify the code above each time you update Rank Math.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with 404 Monitor Not Tracking Data’ is closed to new replies.