Issue Since Update

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Can you please share the affected URL with us so we can further check it on our end?

Looking forward to helping you.

Hello,

I checked the affected sites and it seems the og:image tag is currently missing.

Please ensure that the image file format you are uploading is only between jpeg, gif, or png as per OpenGraph Standards.
https://developers.facebook.com/docs/sharing/webmasters/#images

You can also set a social image without changing the featured image and that would be used as the og:image. Please refer to this guide for more details: https://rankmath.com/kb/meta-box-social-tab/

Here is the article to help you with this: https://rankmath.com/kb/open-graph-image-not-displaying/

Let us know how that goes. Looking forward to helping you.

Hello,

We again apologize for the issue you are facing.

We checked this on our end and we can’t seem to reproduce the issue even with the updated version of our plugin.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.