Issue on sitemap redirection

#95241
  • Resolved Savadi

    4 years ago

    Rank Math free

    Hi,

    Please i always get an error on our url on this sitemap : https://cdigitale.com/mjob_extra-sitemap.xml
    They all are respond code 404 .I do not understand why. Before whit yoast it was working and suddently those page getting 404 error. And then i redirected all this mjob extra url to the home page. But i could not always redirect this url to home page because every day we have 6 nex urls like this.

    Please help to resolve this issues.
    Thanks you

Viewing 13 replies - 1 through 13 (of 13 total)
  • Sajid Khan

    4 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your sitemap is working fine. You can validate your sitemap here:
    https://www.xml-sitemaps.com/

    Please clear the cache and check again.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Savadi

    4 years ago

    Rank Math free

    Hi,

    Thank you.
    No no please check the url on the sitemap are all redirected on home page.
    Its not normal ?

    Sajid Khan

    4 years ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    • This reply was modified 4 years ago by Sajid Khan.
    Savadi

    4 years ago

    Rank Math free

    Hi,

    Thank you for you reply.
    The issur is not about those redirect url to the home page.
    Because i make those all redirection to the home page .

    Because i got a huge url error on google serach console . So i put an automatic redirection.
    But the real issue is that to resolve why we have those url on error. And how could i resolve it ?
    Please help i change from yoast because their could not help me to resolve this kind of issue or on google search console when we got hundered of url on error it impact our SEO;

    sO IT S A big issue. We could not every days redirect the new url to home page . I hope you understand the issue and we can find solution .

    Thanks you

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Please try the following:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server.

    If the issue persists, please share your site access as shown in the previous reply so we can dig deeper into this

    Looking forward to helping you. Thank you.

    ​​​​​​

    Savadi

    4 years ago

    Rank Math free

    Hi,

    I do it but nothing all my new url on this sitemaps and other sitemaps getting error on google search console.
    I could not handle this because it getting to big every day with url error .

    Your plugin is awesome because you can redirect automaticcaly but i do not want to always redirect just to fix those error.

    Please maybe you will find the issue ? I hope because i do not understand.

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Savadi

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    The access provided has expired. Please update to at least 7 days to give us ample time to look into this.

    Looking forward to helping you.

    Savadi

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years ago

    Rank Math business

    Hello,

    So let me know if I am understanding it right:

    – Right now you are redirecting a lot of pages inside mjob_post-sitemap because they have a 404 error there

    – You are redirecting them to the home, just to avoid the 404 error

    Could you let us know what is the issue? For example, those pages giving the 404 error doesn’t exist in your site, isn’t it?

    Looking forward to help you.

    Savadi

    4 years ago

    Rank Math free

    Hi,

    Yes correct you got the point 🙂

    But it’s not about the mjob_post but mjob_extra is related to the option submited on mjob post. Before when a new option was created on google search console evertyhing was workin. One day i set up yoast and after that i start getting 404 page error on all new option that have been created.

    Now each time a new option is createad it’s redirected to the home page. But every day we have 20 or 50 mjob_extra new created . We can’t redirect everytime those pages. We must find or delete the old set up.
    I contacted Yoast but they do not help me. This is why i change from yoast to you 🙂

    Please help . Should i delete on data base the yaost data ?

    • This reply was modified 4 years ago by Savadi.
    Uzair

    4 years ago

    Hello,

    If you are certain this issue was introduced by Yoast, you can delete its data from your database following these instructions:
    https://quadlayers.com/remove-yoast-seo-from-database/

    The issue could also be introduced by your theme but do check that.

    If you wish to redirect all URLs to the homepage that contain the word mjob_extra, you can do so via Rank Math as well:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘Issue on sitemap redirection’ is closed to new replies.