Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
After doing so, please visit your sitemap page and check if it’s working correctly: https://www.jbbatterychina.com/sitemap_index.xml
You may also use this sitemap validator here: https://www.xml-sitemaps.com/validate-xml-sitemap.html
If the issue persists, please let us know and we will further investigate the issue.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
