Issue Connecting Google Services with Rank Math

#968424
  • Resolved Cristina

    6 months, 2 weeks ago

    Rank Math free

    Hello Rank Math Support,

    I’m having trouble connecting Google services (Google Search Console and Google Analytics) with the Rank Math plugin on my WordPress site. When I go through the setup wizard and reach the page for connecting Google services, my website does not appear in the Search Console section, and in the Analytics box, my account is not listed either.

    Here’s what I’ve tried so far:

    Ensured that my Google account has the correct permissions for Search Console and Analytics.
    Verified that my website is correctly listed and accessible in both Google Search Console and Analytics.
    Cleared my browser cache and tried a different browser.
    Reinstalled Rank Math and retried the authentication process.
    Despite these steps, I still can’t successfully connect my Google services. Could you please assist me in troubleshooting this issue?

Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting Google services to the Rank Math plugin. Thank you for detailing the steps you’ve already taken; that helps us understand your situation better.

    Here are a few additional troubleshooting steps you can try:

    1. Enable the Analytics Module: Ensure that the Analytics module is enabled in Rank Math. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard and checking if the Analytics module is active.
      Enable Analytics module

    2. Check Permissions: Double-check that your Google account has the necessary permissions for both Google Search Console and Google Analytics. You may need to reauthorize Rank Math to ensure it has access.

    3. Connect Google Services: Go to Rank Math SEO → General Settings → Analytics and click on Connect Google Services. Make sure you select the correct Google account that has access to your website’s data.
      Connect Google Services

    4. Verify Website Ownership: Ensure that your website is verified in Google Search Console. If it’s not verified, it won’t show up in the connection options.

    5. Browser Issues: Since you’ve already tried clearing your cache and using a different browser, consider trying an incognito window or disabling any browser extensions that might interfere with the connection process.

    If you continue to experience issues after trying these steps, please reply to this ticket with your website URL so we can assist you further. A human agent from our support team will take over and provide more specific guidance.

    Thank you for your patience, and we look forward to resolving this for you!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue Connecting Google Services with Rank Math’ is closed to new replies.