Invoice location

#860178
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing in locating your invoice. You can find your invoice in a couple of ways:

    1. Invoice Through Email

    Whenever you make a purchase, you should automatically receive the invoice in your email. Please check your inbox for an email from us regarding your purchase.

    2. Rank Math Subscriptions Section

    You can also download your invoice from the Rank Math account area:

    • Log in to the Rank Math account area.
    • Navigate to the Subscriptions section from the left sidebar.
    • In the Invoices tab, you will find all the invoices for your Rank Math PRO subscriptions. You can click the Download Invoice icon next to the invoice you need.

    Subscriptions tab in Rank Math account area
    Invoices tab
    Download Rank Math subscription invoice

    3. FastSpring Consumer Support Page

    Alternatively, you can download it from the FastSpring Consumer Support page. Fill in the required details and click Search to find your invoice.

    If you still have trouble finding your invoice, please reply to this ticket, and a human agent from our support team will assist you further.

    Sources:
    How to Download or Update My Invoice » Rank Math

    Hello,

    You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    That’s the thing… I can’t find any email on my emails, but I have the below charge.

    Imported Expense Date: 2024-08-16
    Imported Amount: 64.16
    Imported Vendor: FS Xrankmath

    The email was m********@g********************

    Hello,

    Would you like us to merge the accounts under a single email address to prevent confusion in the future?

    If so, please let us know the preferred email address so we can do the needful.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Invoice location’ is closed to new replies.