Invalid API key

#850675
  • Resolved Edlin

    1 year, 4 months ago

    Rank Math free

    Bonjour,
    J’ai visité le forum avant même de créer le ticket. Dans mon cas le problème persiste encore, même lorsque j’ai changé de API comme vous avez mentionné dans le guide.
    J’ai attendu 6 heures après le changement d’API pour voir si cela marchait, j’ai effacé le cache de mon site, mais le message: “Invalid API key. Please check your API key or reconnect the site and try again” apparait toujours.
    J’espère pouvoir trouver une solution avec vous ici.
    Merci!

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with the invalid API key. Thank you for raising this concern.

    Since you have already changed your API key and cleared your site cache, please ensure that the API key you are using is correctly copied from your Bing Webmaster Tools account. Here’s a quick reminder of the steps:

    1. Go to Settings → API Access → API Key in your Bing Webmaster Tools account and click the Copy button to get your API key.
    2. In your WordPress admin area, navigate to Rank Math SEO → Instant Indexing.
    3. Under the Settings tab, paste the copied Bing API key and click the Save Changes button.

    Add Bing API key to Instant Indexing Settings

    If you have regenerated the API key in Bing Webmaster Tools after configuring it in Rank Math, please remember that this will invalidate the previous key. You will need to copy the newly generated API key and update it in Rank Math as described above.

    If the problem persists after following these steps, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further.

    Thank you for your patience, and we hope to resolve this issue for you soon!

    Sources:
    How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math

    Great

    1 year, 4 months ago

    Hello,

    Thank you for contacting Rank Math support.

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Edlin

    1 year, 4 months ago

    Rank Math free

    I really appreciate your help, but everything is ok now!

    Great

    1 year, 4 months ago

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Invalid API key’ is closed to new replies.