Internal link is not recognised

#238386
  • Resolved Trijit Mallick
    Rank Math free

    I switched from Siteground to Cloudways. Although I have done internal linking, but rankmath is showing internal link 0.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Are you using any page builders to add content to the pages?

    If so, can you please let us know which one you are using?

    Looking forward to helping you.

    Nope. I’m not using any pagebuilder. It happened only after changing the host. I can see all my previous posts are showing internal linked.

    Hello,

    Can you please reset the number of internal links from Rank Math > Status & Tools > Database Tools:

    In the database tools, click on Delete Internal Links and this can fix the issue.

    Please note that you’ll have to enable the Advanced Mode in order to see these settings.

    If you need further assistance, please don’t hesitate to contact us.

    Thank you

    Hi Anjana,

    Will it erase all my internal links from the site?

    Hello,

    This option will not delete the internal links. It will only delete the metadata about the internal links that Rank Math has captured.

    We hope that helps. We are here if you need us again.

    Thank you

    Hi,

    After deleting internal link as you mentioned, all the internal, external and incoming link number is showing as 0. Now it has become worst.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Internal link is not recognised’ is closed to new replies.