Internal Error everytime using search

#36147
  • Resolved Joanasousa

    4 years, 8 months ago

    Rank Math free

    Hi,
    I’ve recently ditched Yoast for Rank Math and been loving your work with this plugin on wordpress, but unfortunately, as soon as I started to use it, I’ve been recieving a lot of Internal Server Errors.

    For each time a user tries to make a search in my news website, it goes down and takes a lot to get back on. Other situation in which this happens is if I’ve 3 people creating 1 post each in wordpress. I’ve been testing throughly and it just happens when Rank Math is on.

    I’ve noticed in the CPanel that when this happens, the Entry Processes, I/O and the Physical Memory Usage bursts to the maximum, and they take a lot to go back down.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes, this might be resulting from a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know.

    Looking forward to helping you.

    Joanasousa

    4 years, 8 months ago

    Rank Math free

    Hi Michael, thank you for such a quick answer! 🙂

    I’ve run this test twice, and this is what I’ve learned: Discuss for WordPress and Metrics Query (a copy of the original exact metrics plugin for google analytics), are the plugins making all the resourses burst.

    Fortunately, I have the private contact of the developer of Metrics Query, so he can try to figure out on his end, but as for Discuss… Well, I guess I’ll have to figure out some other commenting system to setup with social media login.

    I’ll keep Rank Math running now, and see if something else comes up.

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I am glad that you were able to isolate the culprit and you have some workarounds.

    Please let us know if we can provide additional help.

    Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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