Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
We have already identified this issue and released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
We are here to assist. Thank you.
Hi! Thanks for the info. i don’t want to beta-test this, though, but thanks anyway! I’ll just wait for the regular update.
Hi, can you push this update soon ?. I am unable to edit the pages properly and the insert link icon pops up and takes half of the screen.
Hello,
Thank you for the update.
Sure, you can also keep an eye on our changelog here once this fix has been pushed to live:
https://rankmath.com/changelog/
@Prajwal Please try our beta version instructed by my colleague above for the quick fix. Our development team is already working on this to be pushed on an official update soon.
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
I am afraid I don’t like beta versions. It may be safe according to you but I am not ok with beta versions. I think bugs like this should be addressed with minor update. Beta versions are not the solution here.
Hello,
Thanks for getting back. Sorry for the delay and any inconvenience that might have been caused due to that.
This beta update is just a quick fix for the issues with the Link modal option and the link icon. There are no new under-testing features introduced in this update. So you can update to this beta version without worrying about any issues: https://rankmath.com/changelog/
However, if you don’t want to use the beta version then you can roll back to the previous version until there is a stable release. You can roll back from WP Dashboard > Rank Math > Status & Tools > Version Control
Hope this helps. Let us know if you need any further assistance.
Do we have a date now on when can we get this fix ?. It’s been more than a week that some of us are facing this issue. A quick fix is what we need here.
Hello,
Thanks for getting back and sorry for the inconvenience caused.
The stable version will be released this week with the fix to the bug you are facing and many other new features and improvements. We will inform you here once it is released.
We really appreciate your patience in the meantime. Let us know if you need any further assistance.
Thank You.
Hello,
We have released a new update with many new features, improvements, and bug fixes. https://rankmath.com/changelog
Please update your Rank Math Free and PRO to the latest version and your link icon issue will be resolved.
Please don’t hesitate to contact us in case you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
