Same error here. I already opened a ticket.
I followed all the steps for troubleshooting but no positive results.
Do you also get Error 429 ?
Hello @Jerrymaria,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please click on the button “Show Raw Response” to reveal the specific error as to why you are experiencing this issue. This will help us determine the issue and provide a solution accordingly.
Looking forward to helping you.
Thank you.
Hello @Vamosadubaipuntocom,
The error 429 in your IndexNow API means that the IP address exceeded the daily quota of requests and you should slow down a little bit and retry later.
Sending too many requests usually causes this error.
To control that in your Instant Indexing settings by deselecting CPTs which automatically submit many URLs upon update or creation:
Looking forward to helping you with this one.
Hello
this error show
Error undefined
“readyState”: 4,
“responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
“status”: 500,
“statusText”: “error”
}
Hello,
5xx errors are usually caused due to server misconfiguration or other server issues.
Can you please share the website error log with us? Having the error log file will give a clear idea of why this might be happening.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
Looking forward to helping you.
error log show
[28-May-2024 21:48:15 UTC] PHP Warning: Undefined array key “returnvalue” in /home/newsmag/public_html/wp-content/plugins/wp-rocket/inc/Engine/Common/JobManager/APIHandler/APIClient.php on line 142
Hello,
That is just a warning and wouldn’t cause this fatal error. There should be a fatal error showing on the server error logs.
If you cannot find it, please share the WordPress login credentials in the sensitive data section and our team will try to trigger the error and see if we are able to check the fatal error.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The error log is not triggering on the page and it’s coming directly from the server so the only way to check this is by checking the error logs directly.
We tried multiple ways but we can only see the 500 error and nothing passed that even with a plugin for debugging.
You can ask your server provider to get you those files if you don’t have access to them directly.
Thank you.
I have updated the sensitive data as requested. Can you please check further?
give cpanel info
I am also experiencing issues with Rankmath’s instant indexing. I created a support ticket six hours ago, but I have not received a response yet. Why are you selling the Pro version without providing sufficient support? I am facing technical issues with the Rankmath plugin on both of my sites.
Current plugin: Instant Indexing (version 1.1.18)
PHP version 7.4.33
Error Details
=============
An error of type E_ERROR was caused in line 210 of the file /public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php. Error message: Uncaught GuzzleHttp\Exception\ConnectException: cURL error 35: Recv failure: Connection reset by peer (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://indexing.googleapis.com/batch in /public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:210
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
Your site could not complete a loopback request
Loopback requests are used to run scheduled events, and are also used by the built-in editors for themes and plugins to verify code stability.
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: cURL error 35: Recv failure: Connection reset by peer (http_request_failed)
Hello @jerrymaria,
If you have access to your server logs from your cPanel, then please download the server logs and share them with us here. You can use wetransfer.com or pastebin.com to share them. If you do no have access to the server logs, please reach out to your web hosting company.
Best,
Hello @avadipressclub
We have responded to your ticket available here:https://support.rankmath.com/ticket/your-site-is-experiencing-a-technical-issue-8/. If you need to respond, please respond over there.
Best,
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
