Hello,
Thank you for contacting Rank Math support.
We have responded to your reply on this ticket. You can also follow the guide here to resolve the issue: https://rankmath.com/kb/how-to-fix-429-error-with-indexnow-api/
We hope this helps you resolve the issue. Don’t hesitate to contact us again with any other questions or concerns regarding Rank Math. We are always happy to help.
Thank you for choosing Rank Math!
Hi Great,
thank you for your reply.
I have followed already these instructions and automatic indexing is disabled for both blog post publication and editing.
Tried now again and I get a 429 Error
I even disabled all the cache and image optimisation plugins.
Hello,
Please confirm if your site is hosted on a shared IP hosting. The 429 response comes from the IndexNow API and has nothing to do with our plugin. It is a common issue with websites hosted on shared hosting. You can confirm that by using the official plugin of Bing for IndexNow: https://wordpress.org/plugins/indexnow/
The official plugin will also return the same response code. There is nothing we can do from our end to fix this.
Let us know if the official plugin works.
Looking forward to your update.
Hello,
Thank you for your reply.
Yes, is a shared hosting but I’m wondering why this problem is affecting the site only now.
So far was working smoothly.
Checked the official plugin and yes, doesn’t work.
Is there something I could investigate?
Thank you
Hello,
The 429 error indicates that too many individuals sharing the same IP address are attempting to access the API. Since you’re on shared hosting, other websites on the same shared hosting plan will also be using the same IP address. If all these websites are trying to access the IndexNow API simultaneously, it could lead to the 429 error.
We recommend that you switch to a hosting plan that provides a dedicated IP, or you can try accessing the API at different times when there is less traffic from other users sharing the same IP.
We hope this explanation clarifies the issue. Please feel free to reach out if you have any other questions or concerns.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
