Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Can you please share the error log when your website crashed? This will help us determine what’s causing the issue. If you are not sure, you can retrieve your website’s error log by asking your hosting provider.
Also, for initial troubleshooting, you may follow this guide and see if this resolves the issue: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
