Instant indexing Internal Server Error 500 NGINX

#513687
  • Resolved Taufiq Setiawan

    2 years, 11 months ago

    Rank Math free

    hello all support rankmath

    I found an error while indexing my URL, found this message.

    13.54.40 update: https://www.mboton.net/
    {
    "readyState": 4,
    "responseText": "<p>Ada eror serius pada situs web Anda.</p><p>Pelajari lebih lanjut tentang pemecahan masalah di WordPress.</p>",
    "status": 500,
    "statusText": "Internal Server Error"
    }

    This message on Google: Publish/update URL
    What If Send IndexNow: Submit URL “success”: true

    You can see in this image
    Publish/update URL Error Internal 500
    indexnow_submit Success

    Please Help me to fix this all. I am using Google Valid API before migrating server

    Regard
    Taufiq S
    From Indonesia

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    5xx errors are server errors, so I would recommend getting in touch with your web host to check the error logs of your site. Having an error log will help us determine what caused the error upon activating Rank Math.

    You can follow this guide to enable debugging in WordPress as well
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Once done, you can share here the errors related to Rank Math.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Instant indexing Internal Server Error 500 NGINX’ is closed to new replies.