instant indexing Error

#332849
  • Resolved Adarsh Pandey

    2 years, 11 months ago

    Rank Math free

    Hi,

    You guys created an amazing plugin called Instant Indexing. I had been using only the Instant Indexing plugin for a few months. However today I got some serious issues with the plugin.

    1. When I updated or published a post I got an “Update Failed” error on wordpress. Please see the erro here https://ibb.co/kM8c3yW. When I debugged the issue I found that when I deactivated the plugin issue was resolved. I also got an e-mail from wordpress.
    Please Help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have identified this issue with the instant indexing from our latest update. To fix this, please deactivate/disable the instant indexing plugin temporarily on your site.

    Our development team is already working to resolve this and we would really appreciate your kind patience regarding this matter.

    Looking forward to helping you.

    Thank you.

    Adarsh Pandey

    2 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Azib Yaqoob

    2 years, 11 months ago

    Rank Math business

    Hello,

    We have released a fix for the instant indexing issue: https://wordpress.org/plugins/fast-indexing-api/#developers

    Kindly update the plugin to the latest version. This should fix the issue you are facing.

    Please don’t hesitate to contact us again if you need further assistance.

    Thank you

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘instant indexing Error’ is closed to new replies.