Instant indexing API Issue

#215973
  • Resolved Mukesh Patel

    3 years, 5 months ago

    Rank Math free

    Hey, I am getting this error only when Google Instant indexing API is enabled. If I deactivate this plugin, the site will be normal.

    How I am getting this error
    When I try to update my post then I get a “There has been a critical error on this website” error. If deactivate the Instant index API plugin, and then try to update, I am not getting any issue. Before some times, the plugin was working well.

Viewing 1 replies (of 1 total)
  • Ankit

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    5xx errors are usually caused due to server misconfiguration or other server issues. Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debug mode in WordPress to get the error log
    https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

    Or you can ask your web host and they should be able to help you locate the log files.

    You can try setting up the Indexing API again. This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.:
    https://rankmath.com/blog/google-indexing-api/

    Here is a tutorial for your reference:
    https://www.youtube.com/watch?v=tEmcwCc73Mc

    Looking forward to helping you. Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Instant indexing API Issue’ is closed to new replies.