instant indexing

#281109
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If you’re getting that error message, it seems that you don’t have the JSON Key correctly inserted in your settings. Please make sure to either upload the JSON file or its contents to the JSON Key text area.

    Please follow the instructions once again. Try to add the service account properly and cross-check the settings.
    https://rankmath.com/blog/google-indexing-api/

    This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.

    If you are still having issues after doing this, please check the following video tutorial: https://www.youtube.com/watch?v=tEmcwCc73Mc

    We would request you to go through the steps once again.

    I hope that helps.

    Thank you.

    I watched the video , when I generate the key saved in JSON it does not download the file , then it generates a key , when I go to rank adds the key it saves but it keeps giving the same error , Since I have a test Google account, can you create one for me? please rank math

    Hello,

    It seems that you have marked this ticket as already resolved.

    However, I’ve already reopened the ticket. Could you please try saving the settings in some other browser or in incognito mode?

    If the issue persists, please share the JSON file using https://wetransfer.com/.

    Then, edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘instant indexing’ is closed to new replies.