Instant Indexing

#205178
  • Resolved Delta 8

    4 years, 6 months ago

    Rank Math free

    Having an issue getting the instant indexing to connect to our website. I have manually installed the file into the server, configured search console perfectly, but am still getting an error when I try to send the api. The error we are getting is a 500 error, and we have put it below:

    {
    “readyState”: 4,
    “responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
    “status”: 500,
    “statusText”: “error”
    }
    ——————————————————–

    Please advise,
    Thank you so much in advance,

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    4 years, 6 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    5xx errors are usually caused due to server misconfiguration or other server issues. Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debug mode in WordPress to get the error log
    https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

    Or you can ask your web host and they should be able to help you locate the log files.

    You can try setting up the Indexing API again. This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.:
    https://rankmath.com/blog/google-indexing-api/

    Here is a tutorial for your reference:
    https://www.youtube.com/watch?v=tEmcwCc73Mc

    We really look forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Instant Indexing’ is closed to new replies.